Kaleidescape Provides Greater Support for Dealers and Distributors through Enhanced Extranet
DENVER, Colorado; CEDIA Expo – September 6, 2007 – As part of its commitment to partners and distributors, Kaleidescape, Inc., the market leader in entertainment servers, today announced that it is providing even greater support and service for its dealers and distributors through an improved Web-based, partner-driven extranet. The Kaleidescape Dealer Extranet, which helps dealers and distributors to track and manage their Kaleidescape business, has been substantially updated to provide real-time dashboards, improved site navigation and new content areas, making the Extranet a ‘one stop shop’ for Kaleidescape’s channel partners.
“We listened to feedback from our dealers and partners and improved the Extranet to make it an even better business tool,” said Cheena Srinivasan, founder and COO of Kaleidescape. “The Extranet’s new features and functions will help our dealers quickly access product and training information and easy-to-use tools that will help them to run more efficient and profitable businesses.”
The new Kaleidescape Dealer Extranet site features a new visually appealing layout that is easier to navigate, and serves as a more comprehensive resource for Kaleidescape dealers to expand their businesses – from one-click access to personalized program information to easier access to comprehensive training materials. New Extranet Features include:
New Security and Access Controls – dealer principals and named administrators may now tightly control access to Extranet features. For example, users may be restricted from sensitive cost information when using tools like the Kaleidescape System Configurator. It is also now possible to limit access to support cases or Kaleidescape System records.
New Kaleidescape Dashboard – personalized user home pages provide informative dashboards for the Extranet areas to which they have access. Dashboards for open cases and warranty alerts provide an at-a-glance overview and one-click access to support cases and customer Systems that need attention. Sales history dashboards provide up-to-date information about sales volume and progress towards program goals.
New Destinations – dedicated sections have been created to connect Kaleidescape’s partners with current news, sales, support, training and marketing information. These focused destinations consolidate information from a variety of Kaleidescape sources in a single place for easy reference.
Improved Training Resources – the Kaleidescape Dealer Extranet now features more content and an improved Training Schedule with online registration helps partners quickly bring their sales and support employees up-to-speed with Kaleidescape’s product line.
Communications Archives – important communications are now archived online for easy future reference. Agreements and Policies are also posted online.
The new Kaleidescape Dealer Extranet will be available to all Kaleidescape dealers and partners in October, and will be demonstrated for attendees of the CEDIA Expo 2007, booth 813.
The Kaleidescape System redefines home entertainment by transforming the way movies and music are collected, managed and enjoyed throughout the home. The System combines a compelling interface, outstanding industrial design, and services that set new standards in the consumer electronics industry. Kaleidescape was founded in 2001 and is privately held. The company is headquartered in Sunnyvale, California with research and development conducted by Kaleidescape Canada, Inc., based in Waterloo, Ontario. Kaleidescape products are available through a worldwide network of custom-installation dealers and distributors. For more information, contact Kaleidescape at (888) 352-5343 or (650) 625-6150, email us at firstname.lastname@example.org, or visit www.kaleidescape.com.
Kaleidescape and the Kaleidescape logo are trademarks of Kaleidescape, Inc.; they are registered in the United States and may be registered in some jurisdictions. Other trademarks and trade names are owned by third parties and may be registered in some jurisdictions.