How can I tell if my Kaleidescape System is sending logs to Kaleidescape over the Internet

How can I tell if my Kaleidescape System is sending logs to Kaleidescape over the Internet?

The Last service connection is reported in the on-screen user interface.

1. Press the Menu button on the Kaleidescape Remote, or press Menu on the Remote Control page of the Kaleidescape iPad App, or press the Kaleidescape logo in the top left corner of a touch panel using a Kaleidescape control template.

2. Use the arrow buttons to highlight System, then select Status. The Status page appears.

3. Use the arrow buttons to highlight System Summary.

4. Locate Last service connection to view when the system last contacted Kaleidescape.

On a Premiere system, the last time the server successfully sent logs to Kaleidescape is also reported in the System Status section on the HOME page of the browser interface.

Contact

+1 877-352-5343 Toll Free (US Only)
+1 650-625-6160
7:00am - 5:00pm PT (M - F)

support@kaleidescape.com

*Kaleidescape will be closed on the following holidays.

How can we help you?

How can I tell if my Kaleidescape System is sending logs to Kaleidescape over the Internet?

Contact