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Strato K Frequently Asked Questions

What is Strato K?

Strato K is the world’s highest-fidelity movie player. Strato K introduces our exclusive new 4K Cinematic format and unlocks native 8K playback. Taking advantage of its 8K processing power, 4K Cinematic features full chroma sampling (up to 4:4:4) and much higher bitrates. 4K Cinematic movies include more image data for richer color, cleaner detail, and a more natural look.

Like all Kaleidescape movie players, Strato K supports lossless multi-channel and spatial object-based audio, including Dolby Atmos and DTS:X. Strato K works on its own or as part of a larger Kaleidescape system.

When should I choose Strato K?

  • Customers looking for better 4K rendering than 4K Blu-rays, using 4K Cinematic with full chroma sampling and higher bitrates
  • When the viewing zone has a 4K TV or projector with Dolby Vision support
  • When the viewing zone has an 8K TV or projector
  • New customers looking for a lower cost of entry compared to a Strato and Terra combination, as Strato K can operate as a standalone system; customers can add storage later with the purchase of Terra movie servers
  • When installing in a system that cannot decode Dolby TrueHD or DTS-HD, such as an older audio processor, a two-channel audio system, or certain soundbars
  • Double the capacity for downloaded movies compared to Strato E
  • As an add-on zone for existing systems
  • Existing customers with and existing or adding a Co-Star configuration

Does Strato K support a 4K user interface?

Strato K renders the onscreen display (OSD) graphics in full 4K.

When connected to an 8K display, the OSD will be rendered at 4K and upscaled to 8K.

Which player is better for audio?

All Strato players support lossless bitstream audio. Strato K supports lossless decoding of audio.

What is the difference between the standalone and grouped modes?

Standalone Mode

Strato K has onboard solid-state storage to hold approximately 7 4K Cinematic titles. Movies download in about 10 minutes over a gigabit network, even while watching previously downloaded movies.

When in standalone mode, Strato K:

  • Must be activated as a separate system
  • Plays movies stored locally on its internal storage drive
  • Can convert to grouped mode by adding a Terra or Terra Prime movie server

Storage and playback zones can be expanded by grouping it with a Terra movie server. This will change Strato K from standalone to grouped mode.

Grouped Mode

When Strato K is grouped with a system that includes a Terra or Terra Prime movie server, it automatically switches to grouped mode. In this mode, all movies in onboard storage are deleted and storage is disabled. These movies will need to be redownloaded to the Terra server. Strato K will then view and play movies stored on the servers in the system.

To return Strato K to standalone mode, with the power on, initiate a factory reset by pressing and holding the pinhole reset button on the Strato K back panel for 5 seconds until the front panel LEDs begin blinking. The Strato K will reboot and switch to standalone mode. When reactivated in standalone mode, the onboard storage will be empty.

How many movies can Strato K hold?

Strato K has a solid-state drive large enough to store approximately 7 4K Cinematic titles. Note that this storage is available only when Strato K is operating in standalone mode.

I have movies in my download queue but my Strato K’s storage is full.

Strato K in standalone mode will automatically mark previously downloaded movies that have been in the “Played” collection for at least 48 hours as candidates for deletion. These titles will then be deleted automatically as needed to free enough storage space for new download(s).

How can I prevent movies I’ve already watched from being deleted?

Movies that have been in the “Played” collection the longest will be selected first. If you want to ensure that a particular movie is not marked as a candidate for automatic deletion, add it to the “Favorites” collection via the Collections flyout on the movie detail sheet on the onscreen display.

What is 4K Cinematic™?

4K Cinematic is Kaleidescape’s exclusive new video format. 4K movies have been re-transcoded with ultra-high bitrates while preserving full chroma samplong (up to 4:4:4). The resulting movie files provide more color data, cleaner detail, and crisp motion during playback on Strato K movie players.

4K Cinematic movie files are on average 1.5x larger than standard Kaleidescape 4K movies, with bitrates averaging 110 Mbps. This makes Kaleidescape 4K Cinematic the highest fidelity 4K format available for the home, exceeding what’s possible on other platforms, including 4K Blu-ray disc.

Refer to the Kaleidescape 4K Cinematic & 8K Frequently Asked Questions support article for more information.

Do I need to download special versions of a title to see 4K Cinematic?

Yes. To take full advantage of Strato K’s 4K Cinematic playback capabilities, a 4K Cinematic version of the movie must be downloaded to the system. In almost all cases, at time of purchase, the Kaleidescape store will automatically detect your Strato K player and download the correct 4K Cinematic version.

I don’t have an 8K TV. Why should I care about 8K? 

Kaleidescape’s Strato K movie player can downscale 8K movies to 4K resolution with 4:4:4 color sampling, giving you higher color resolution compared to standard 4K movies distributed in 4:2:0 format. For movies where 8K is available, the 8K format played on a 4K TV will give you the same advantages as the new Kaleidescape 4K Cinematic format. 

Refer to the Kaleidescape 4K Cinematic & 8K Frequently Asked Questions support article for more information.

How can I find 4K Cinematic or 8K titles in the store?

The video quality filter in the store can be used to find movies in either 4K Cinematic or 8K.

Can I play 4K Cinematic or 8K titles on my Strato V, Strato E, or Strato C?

No. 4K Cinematic can only be played on Strato K movie players.

Can Strato K be used to rent movies?

Yes. Movies rented on the Kaleidescape movie store can be played by Strato K in either standalone mode or when grouped with a server. Rentals are automatically removed from onboard storage after their expiry.

Does Strato K support playback of DVDs or Blu-ray Discs?

No. Strato K can only play content that has been downloaded from the Kaleidescape movie store. It cannot play disc-based content of any format.

What happens when the onboard storage is full?

When full, Strato K automatically frees up space for new movie downloads by removing movies you’ve already watched as necessary. For movie lovers who want to keep their movies available on demand, you can add a movie server.

What if I don’t want specific movies deleted?

If you have played a movie on Strato K but do not want it to be automatically deleted, open the movie details page, scroll down to Collections, and add it to “Favorites.” Adding your movie to the “Favorites” collection will ensure it stays on your system until you remove it from “Favorites” or manually delete it from your player.

Can I add a Terra or Terra Prime movie server to Strato K for more storage?

Yes. You can expand the storage capacity of your system by adding a Terra or Terra Prime movie server. However, when you do so, the Strato K player will switch to grouped mode, which disables its internal storage drive. Any content stored on that drive will need to be redownloaded to the Terra server.

Can multiple Strato K players be grouped together?

Strato K players cannot be grouped directly with other Strato K players; they require a server to group. Without a server, the player operates in standalone mode as a separate, unique system.

There are no limitations on the number of Strato K players that can be grouped with a Terra movie server. However, it is recommended that the number of players in the system be limited to the servers’ maximum guaranteed concurrent playbacks as specified in the Kaleidescape System Server and Component Limits Knowledge Base article.

Does Strato K support an HDR10+ display?

Kaleidescape does not distribute HDR10+ content. When connected to an HDR10+ capable display device, Strato K can play any downloaded HDR10 content. In addition, any downloaded Dolby Vision content will be converted to HDR10 for playback.

Does Strato K have a separate HDMI output for audio?

Strato K does not have a dedicated, audio-only HDMI port. If a separate audio port is needed, use the digital coax or optical audio port. Note, however, that the digital coax and optical audio ports are only active when Strato K’s audio output behavior is set to “PCM Stereo.”

Why is no audio output present on the digital coax or optical audio ports?

The non-HDMI ports on Strato K are only active when the player’s audio output behavior is set to “PCM Stereo.”

Can I use Strato K with other Strato players in the same system?

Strato K can be grouped with a Terra movie server that has one or more Strato players grouped with it. When grouped in a system with other Strato players, only Strato K will be able to play downloaded 8K or 4K Cinematic content.

Does Strato K support an external Blu-ray drive for disc-to-digital offers?

Yes. Refer to the Registering Discs for Disc-to-Digital Offers Using an External USB Blu-ray Drive Knowledge Base article for full instructions. DVDs and Blu-ray discs that have been cataloged will not appear on the Strato K’s onscreen display and will not be playable.

Does Strato K support Co-Star pairing?

Strato K supports Co-Star pairing but only when grouped with a Terra or Terra Prime server. A Strato K in standalone mode does not support Co-Star pairing. However, when Co-Star is paired, Strato K’s 8K support is disabled as current Co-star compatible HDMI switches do not offer FRL support, which is required for 8K.

Strato K only supports system-level Co-Star pairing with Premiere M-Class players. Co-Star pairing with Alto players is not supported.

Does Strato K play discs from a Disc Server?

No. Strato K can only play content that has been downloaded from the Kaleidescape store. It cannot play disc-based content of any format.

How will Strato K receive software updates or support going forward?

Kaleidescape, at their discretion, may provide software updates periodically throughout the year that are automatically rolled out to products, including Strato K, which provide enhancements to user experience, new features, and bug fixes. There is no cost associated to customers to receive these updates, and no action is required.

Can I connect Strato K to a Wi-Fi network for software updates and movie downloads?

Strato K does not directly support Wi-Fi networking. The only means of connecting Strato K to a network is via the rear panel Ethernet port. A hard-wired Ethernet connection with internet access is required to receive software updates and download content from the Kaleidescape movie store.

If a wired network is unavailable, consider a Wi-Fi bridge or a powerline/coax adapter when operating Strato K in standalone mode. Connecting Strato K to a Terra server via these means is not supported.

Is a remote control included?

No. A physical remote is not included in the box but can be ordered if required. The Kaleidescape mobile app can be downloaded for free on your mobile phone or iPad and used as a remote control. See the Installation Guide for more information. 

 

Contact

+1 877-352-5343 Toll Free (US Only)
+1 650-625-6160
7:00am - 5:00pm PT (M - F)

support@kaleidescape.com

*Kaleidescape will be closed on the following holidays.