What service options are available for out-of-warranty Kaleidescape products?

Kaleidescape offers a replacement program and an upgrade program for most Kaleidescape products that are no longer in warranty.

• The Out-of-Warranty Replacement Program offers special prices to replace out-of-warranty products that have failed under normal use and service.
• The Upgrade Program provides a discounted path to move into new, comparable products.

Refer to the Post-Warranty Replace/Repair Policy for Products with Non-Field-Replaceable Storage article for options related to original Strato and Strato S players, and Compact Terra servers.

Inquire with an authorized Kaleidescape dealer for details.

NOTE: Kaleidescape, at its discretion, may change or cancel these programs at any time.

Authorized dealers can refer to the Kaleidescape Extranet for complete details, pricing, and terms and conditions.